Privacy Policy

LAST UPDATED ON DD-MM-YYYY

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND VASTRAM MANTRA (“VASTRAM MANTRA”) IN ELECTRONIC FORM, BY CLICKING ON THE “I ACCEPT” TAB OR BY USE OF THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND VASTRAM MANTRA FOR YOUR USE OF THE WEBSITE (DEFINED BELOW).

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by Vastram Mantra as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

Vastram Mantra and its subsidiaries, affiliates, and Associate Companies (individually and/or collectively, “Vastram Mantra”) are concerned about the privacy of the data and information of users (buyers/customers/browsers, whether registered or non-registered) accessing or purchasing products or services on Vastram Mantra’s websites, mobile sites, or mobile applications (“Website”) and otherwise doing business with Vastram Mantra. “Associate Companies” here shall have the same meaning as ascribed in the Companies Act, 2013.

The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of Vastram Mantra, and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is a contract between You and the respective Vastram Mantra entity whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms Of Use or other terms and conditions of the respective Vastram Mantra entity and its respective Website or nature of business of the Website.

Vastram Mantra has provided this Privacy Policy to familiarize You with the type of data or information that You share with or provide to Vastram Mantra and that Vastram Mantra collects from You; The purpose for collection of such data or information from You; Vastram Mantra’s information security practices and policies; and Vastram Mantra’s policy on sharing or transferring Your data or information with third parties.

This Privacy Policy may be amended/updated from time to time. Upon amending/updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of the Website or provision of data or information thereafter will imply Your unconditional acceptance of such updates to this Privacy Policy.

Information collected and storage of such Information:

The Information (which shall also include data) provided by You to Vastram Mantra or collected from You by Vastram Mantra may consist of “Personal Information” and “Non-Personal Information.”

Personal Information

Personal Information is Information collected that can be used to uniquely identify or contact You. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

  • Your name,
  • Your address,
  • Your telephone number,
  • Your e-mail address or other contact information,
  • Your date of birth,
  • Your gender,
  • Information regarding your transactions on the Website, (including sales or purchase history),
  • Internet Protocol address,
  • Identification code of your communication device which You use to access the Website or otherwise deal with any Vastram Mantra entity,
  • Any other Information that You provide during Your registration process, if any, on the Website.

NO items of “sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000 shall be collected;

Such Personal Information may be collected in various ways including during the course of Your interaction with Vastram Mantra’s Website and includes the following:

  • Registering as a user on the Website,
  • Availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with Vastram Mantra’s customer service by phone, email or otherwise, or posting user reviews on the Content available on the Website, or
  • Otherwise doing business on the Website or otherwise dealing with any Vastram Mantra entity.

We may receive Personal information about you from third parties, such as social media services, commercially available sources, and business partners. If you access the Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Website or otherwise deal with any Vastram Mantra entity through social media services or when you connect any Website to social media services, you are authorizing Vastram Mantra to collect, store, and use and retain such information and content in accordance with this Privacy Policy.

Non-Personal Information

Vastram Mantra may also collect information other than Personal Information from You through the Website when You visit and/or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Vastram Mantra to identify You personally.

This Non-Personal Information may include:

  • Your geographic location,
  • Details of Your telecom service provider or internet service provider,
  • The type of browser (Internet Explorer, Firefox, Opera, Google Chrome, etc.),
  • The operating system of Your system, device and the Website You last visited before visiting the Website,
  • The duration of Your stay on the Website is also stored in the session along with the date and time of Your access,
  • Non-Personal Information is collected through various ways such through the use of cookies/web beacons/embedded scripts and security software used for security and fraud detection purposes. Vastram Mantra may store temporary or permanent “cookies” on Your computer. You can erase or choose to block these cookies from Your computer. By accessing Vastram Mantra’s website You agree to the download/storage of cookies on your computer system which you may turn off according to the “Cookie Policy.” You can configure Your computer’s browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. If You have turned cookies off, You may be prevented from using certain features of the Website. You also agree by the use of the Website to allow Vastram Mantra to place cookies upon your computer system and use cookies/web beacons/embedded scripts and security software used for security and fraud detection purposes to collect information about You.

Collection, Use and Processing of Your Information

Vastram Mantra collects, uses, stores, and processes Your Information for any purpose permissible under applicable laws (including where the applicable law provides for such collection, usage, storage, or processing in accordance with the consent of the user), connected with a function or activity of each of Vastram Mantra entities and shall include the following:

  • To facilitate Your use of the Website or other services of Vastram Mantra entities;
  • To respond to Your inquiries or fulfill Your requests for information about the various products and services offered on the Website;
  • To provide You with information about products and services available on the Website and send You information, materials, and offers from Vastram Mantra;
  • To send You important information regarding the Website, and administrative information;
  • To send You surveys and marketing communications that Vastram Mantra believes may be of interest to You;
  • To personalize Your experience on the Website by presenting advertisements, products, and offers tailored to Your preferences;
  • To help You address issues encountered on the Website, including addressing technical issues;
  • If You purchase any product or avail of any service from the Website, to complete and fulfill Your purchase (e.g., to process payments, communicate with You regarding Your purchase, and provide related customer service);
  • For the proper administration of the Website;
  • To conduct internal reviews and data analysis for the Website (e.g., determining the number of visitors to specific pages within the Website);
  • To improve the services, content, and advertising on the Website;
  • To provide value-added services such as Single Sign-On. Single Sign-On allows a user to enter their name, mobile number, email address, or any combination thereof and password to access multiple websites and applications;
  • To facilitate various programs and initiatives launched by Vastram Mantra or third-party service providers and business associates;
  • To analyze how Our services are used, measure the effectiveness of advertisements, and facilitate payments;
  • To conduct academic research and surveys;
  • To protect the integrity of the Website;
  • To respond to legal, judicial, or quasi-judicial processes and provide information to law enforcement agencies or in connection with an investigation related to public safety, as permitted by law;
  • To conduct analytical studies on aspects such as user behavior and preferences;
  • To permit third parties to contact users who have bought products from the Website to facilitate installation, service, and any product-related support;
  • To implement information security practices;
  • To determine any security breaches, computer contaminants, or computer viruses;
  • To investigate, prevent, or take action regarding illegal activities and suspected fraud;
  • To undertake forensics of the concerned computer resources as part of investigation or internal audits;
  • To trace computer resources or persons suspected of contravening any provision of law, including the Information Technology Act, 2000, with adverse impacts on services provided on the Website or by Vastram Mantra;
  • To enable a potential buyer or investor to evaluate the business of Vastram Mantra.

Sharing and Disclosure of Your Information

You hereby unconditionally agree and permit that Vastram Mantra may transfer, share, disclose, or part with all or any of Your Information, within and outside of the Republic of India to various Vastram Mantra entities and to third-party service providers/partners/banks and financial institutions for one or more of the Purposes or as may be required by applicable law.

Vastram Mantra may share statistical data and other details (other than Your Personal Information) without your express or implied consent to facilitate various programs or initiatives launched by Vastram Mantra, its affiliates, agents, third-party service providers, partners, or banks & financial institutions. We may transfer/disclose/share Information (other than Your Personal Information) to those parties who support our business, such as providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertisements, providing customer/buyer services, facilitating payments, or conducting academic research and surveys.

Vastram Mantra may also share Personal Information if Vastram Mantra believes it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of terms and conditions or policies.

We reserve the right to disclose Your Information when required to do so by law or regulation, or under any legal obligation or order, in response to a request from a law enforcement or governmental agency, or to establish or exercise our legal rights or defend against legal claims.

You further agree that such disclosure, sharing, and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party or any wrongful gain to us or any third party.

Information Deletion Clause

Vastram Mantra will retain your Information for reasons specified in Clause 2 of this policy. However, if you no longer want Vastram Mantra to use/retain your Information, you may send us a request at care@vastrammantra.com requesting deletion of your Information and closure of your account with us. The said request must contain relevant information adequate for identifying you (account details such as username, registration details, etc.). Upon receiving such a request, Vastram Mantra shall endeavor to comply with your request as soon as reasonably practicable.

Please note that Vastram Mantra may continue to retain some of your Information as may be deemed necessary for legitimate business interests, such as detecting fraud, misuse, or other illegal activities. Further, Vastram Mantra may also retain your Information for audit and legal compliance purposes.

Vastram Mantra maintains copies of individual accounts to protect the same from accidental loss or destruction. The residual copies of your Information may not be removed from our backup systems for a limited period of time.

Links to Third-Party Websites

Links to third-party advertisements, websites, or any third-party electronic communication service may be provided on the Website. These third parties are not controlled, affiliated with, or associated with Vastram Mantra unless expressly specified on the Website.

Vastram Mantra is not responsible for any transmission received by You from any third-party website. Vastram Mantra does not make any representations concerning the privacy practices or policies of such third parties nor does it control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials available on such third-party websites. The inclusion of such links does not imply endorsement by Vastram Mantra.

The information provided by You to such third-party websites shall be governed in accordance with their respective privacy policies, and it is recommended that You review the privacy policy of such third-party websites prior to using them.

Security & Retention

The security of your Personal Information is important to us. Vastram Mantra strives to ensure the security of Your Personal Information and protect it against unauthorized access, alteration, disclosure, or destruction. For this purpose, Vastram Mantra adopts commercially reasonable electronic, physical, and procedural controls, including internal reviews of data collection, storage, processing practices, and security measures such as encryption and physical security measures to guard against unauthorized access to systems where Vastram Mantra stores Your Personal Information.

At present, Vastram Mantra does not store your credit card information, and all online purchasing is undertaken under the sole liability and responsibility of the payment gateway.

Vastram Mantra may share Your Information with third parties under a confidentiality agreement. However, Vastram Mantra is not responsible for any breach of security or actions of any third parties who receive Your Personal Information.

User Discretion and Opt-Out

You agree and acknowledge that You are providing your Information voluntarily. If You do not wish to do so, You should neither visit any Website nor use any services provided by Vastram Mantra entities. Further, Vastram Mantra may deny you access to certain services offered on the Website.

You can add or update Your Personal Information regularly. Please note that Vastram Mantra would retain your previous Personal Information in its records.

Business / Assets Sale or Transfers

Vastram Mantra may sell, transfer, or otherwise share some or all of its assets, including Your Information, in connection with a merger, acquisition, reorganization, or sale of assets or business or in the event of bankruptcy. Any third party to which Vastram Mantra transfers or sells its assets will have the right to continue to use the Information you provided immediately prior to such transfer or sale.

Further Acknowledgements

You acknowledge that:

  • This document is clear and easily accessible and provides statements of Vastram Mantra’s policies and practices with respect to Information;
  • The content displayed on the Website (“Content”) and the trademarks, logos, and service marks displayed on the Website (“Marks”) are the property of Vastram Mantra or their vendors or third parties;
  • The document outlines the various types of personal or sensitive personal data of information to be collected;
  • The document specifies the purposes of collection and usage of the Information;
  • The document outlines disclosure of Information and reasonable security practices.

COMPLIANCE

EU General Data Protection Regulation (GDPR)
The processing of your data is either based on your consent or if the processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract, as per GDPR art. 6(1)(a)-(b).

If the processing is based on your consent, you may withdraw your consent at any time by contacting us using the contact information in clause 1.

California Online Privacy Protection Act Compliance
Vastram Mantra is in compliance with the California Online Privacy Protection Act. We will not distribute any personal information to outside parties without your consent, except as stated in clauses 2 and 3.

As part of the California Online Privacy Protection Act, all users of our website may make changes to their information at any time by logging into their account and navigating to the “profile page.”

Children’s Online Privacy Protection Act Compliance
Vastram Mantra complies with the Children’s Online Privacy Protection Act and does not intentionally collect any information from anyone under 13 years of age. Our website, products, and services are all directed at people who are at least 13 years old